|
 |
|
| |
HOME>Customers support>Warranty system |
|
|
|
| |
|
|
| |
|
|
| |
 |
Material
and workmanship warranty
-
During the warranty period
Every
product manufactured by NEXEN Tire Corp.
is warranted against defects in mat- erial
and workmanship for the initial warranty period,
which is the first 2/32nd of an inch
(1.6mm)
of original usable tread depth or within 6 months
from the period of purchase.
(as
documented by new vehicle registration or tire sales
invoice) and the tire will be re- placed
to the user free of charge. The cost of mounting,
balancing and any other service charges
including applicable taxes must be paid by the user.
-
After the initial warranty
period
if
above-captioned products becomes unusable due to
workmanship and material defects, the
user must pay the cost of a comparable new products
manufactured by NEXEN Tire
Corp.
on a pro-rata basis.
Products
manufactured by NEXEN Tire Corp.
will be determines as per the percentage
of
the usable tread depth. The user must pay for any
associated service charges including mounting
and balancing of the tire. |
 |
OUT-OF-ROUND
or OUT-OF-BALANCE
-
Adjustment will be replaced only during the
first 1/32nd of an inch(0.8mm) of original
usable
tread depth. "A set of more that 3 tires from the same vehicle claiming out of
round will not be accepted." The user must pay for any associated
service charge including
mounting
and balancing of the tire. At the time of the first
purchaser, the tire(s) must be
perfectly
mounted and balanced, proper air pressure and wheel
balance because ride
complaints
are mainly caused by the driving axle on vehicle. |
 |
Period
Warranty
-
If, before wearing down to 2/32nd of an inch
(1.6mm) of tread depth remaining(worn
down
to the top of the built-in indicators in the tread
grooves), NEXEN Tire covered by
this
warranty becomes unusable for any reason with in
the manufacturer's control for
maximum
period of 48 months from date of purchase(or before
60 months from the date of
manufacture). |
| |
 |
| |
 |
Tire
is Unserviceable due to road hazards(cuts, snags,
punctures & repair, recapped ,
bruises,
impact break, chipping etc.), improper inflation,
improper load, irregular wear,
incorrect
speed rating tire, accident, fire, chemicals, chain
damage, racing, abuse, run flat, improper
installation(wheel misalignment or tire/wheel assembly
imbalance) or improper
condition
(improper tire and vehicle maintenance, misuse and
abuse);
Ride
disturbance claims submitted after 0.8mm of treadwear
or for 3 or more tires from the same
vehicle;
No
portion of the warranty shall apply to any tires
branded "NA"(meaning no adjustment) or
"BLEM"(meaning
blemished);
Ozone
or weather cracking on tires over 4 years of the
date of purchase;
Tires
fitted to anything other than the original vehicle;
Tire
worn beyond tread wear indicator(2/32nd" tread
depth remaining);
Accident,
fire, chemical corrosion, tire alteration or vandalism;
Use
in commercial applications for treadwear;
Use
in any other country
'Flat spotting caused by improper storage' |
| |
 |
| |
 |
At
the time of purchase the tire(s) must be properly
installed with proper air pressure and the
wheels balanced. Every 6,000 mile (9,500km),
the tires must be rotated under the
proper
air pressure and the wheel alignment checked.
Any
tire to be adjusted must be presented to a dealer
authorized by NEXEN Tire Corp.
You
must retain and present this warranty card along
with proof of date and place of
purchase
in order to make a claim. The dealer's name and
address authorized by NEXEN
Tire
corp. from whom the tires were purchased must be
also included on this warranty form.
You
must pay costs rating to mounting, balancing and
any other service charges including applicable
taxes.
|
|
|
|
| |
|
|
| |
 |
|
| |
|
|
|
|
|